Deliveries & Returns


Next Day Express & Standard Daily Delivery charge is £15.

Standard delivery you choose next day or a day that best suits you Monday to Saturday

Same day deliveries (greater Belfast), Place your order before 12noon and we will endeavour to deliver that afternoon at your request.

Delivery of” Available to Order” goods will normally be within 5-10 working days. On receipt of your order, you will be advised by telephone/email (within 24hours), of the due in date to us and the expected delivery date to you. Once we are in receipt of the goods into our warehouse your delivery date will be confirmed.

“We uplift your old appliance Free of charge”. Appliance must be disconnected and ready for removal. Nb This service only available in Greater Belfast.

Please note that our standard delivery of goods is within Northern Ireland only.

A surcharge may apply for special deliveries were there are access restrictions.

If you are not at home for a pre arranged delivery then we reserve the right to charge a re-delivery fee.


1. Contact us - have your order ID at hand to speed things up. See contact details at bottom of page

2. You can then either return your item to us or arrange to have the item uplifted by us a standard delivery charge will apply. When you purchase online or by phone you have a statutory right to return unopened goods up to 7 days after receiving your order: this is the cooling off period. (European Directive on Distance Selling) We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the unopened goods to us and we will organize a refund (excluding delivery cost). Any breakages/damages must be reported within 24 hours of delivery. Please include your reference number and email or call 02890244592 If in the event that a manufacturing fault occurs within the warranty period, please inform us of this as soon as possible.